Frequently Asked Questions

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Law Related Issues

Is the provision of the AML and Anti Terrorism Financing Act2001 applicable to 1Stop Gold Sdn Bhd?

Yes, the Anti-Money Laundering and Anti Terrorism Financing Act 2001 (Invocation of Part IV) Order 17th April 2008 for dealers in precious metal and precious stones Section 13, paragraph 14(b), subsection 16(2) and section 24 of the Act effective as of 1st July, 2008, requires all dealers of precious metals to report transactions that exceeds a specific threshold amount, is suspicious in nature and there is reasonable grounds the proceeds are generated from an unlawful activity, to the Financial Intelligence Unit in Bank Negara Malaysia without alerting the Customer on the matter.

Therefore the Company is required to conduct due diligence on its Customer and maintain records of the profile and particulars of the Customer, nature of business, and intended nature of the transaction.

Is trading of gold and silver regulated by any statutory body in Malaysia ?

Buying and selling of gold is not regulated by any statutory body BUT nonetheless:

(a)   where the gold trading or investment scheme clearly offers investment opportunity by collecting deposits from the public and investors are promised investment returns/profits within a certain period of time, whereby the original investment are refunded, in that the company is involved in illegal deposit taking by using gold/silver to camouflage its activities, then the Company maybe in contravention of section 25(1) Banking And Financial Institutions Act 1989 (BAFIA) for Bank Negara Malaysia’s investigation; and

 

1StopGold Related Issues

What are the benefits of buying gold from 1Stop Gold ?

The benefits are as follows :

  • It is cheaper as the price quoted will follow the international gold price without any additional charges.

  • Customer can invest in small amount

  • Opportunity to capital gains when the gold price appreciates

  • Hedge against inflation

  • It is in physical form

  • the purity and quality of the product is guaranteed as we are the official PAMP distributor in Malaysia

What are the products available at 1Stop Gold?

We are currently offering casting bar in 1 kilo & 500grams which come with Certificate. For minted bars, we offer in denomination of 5gm, 10gm, 20gm, 50gm & 100gm which come with authenticated packaging. As For Jewelry, subject to availability on the website.

What is the minimum and maximum purchase quantity?

There is a daily minimum purchase of RM 5000 due to Bank Negara Anti-Money Laundering Law

What is the purity of 1Stop Gold’s products?

1Stop Gold offer 999.9 gold bars with series number From PAMP. The standard and purity of all gold products is guaranteed.

How do customers make the payment after confirming the price?

Customer Can Make The Payment Through Payment Gateway Integrated On the Website, Through FPX Transfer.

Where can customer collect the gold?

We Will Ship Out The Gold Using Premium Courier Service Or If Customer Live In Kuala Lumpur Area Customer can collect gold at 1Stop gold’s office located at 
B6-8, Megan Avenue 1, 
189 Jalan Tun Razak, 
50400 Kuala Lumpur.

Is the gold price offer by 1Stop Gold better than the goldsmiths?

Yes. The gold price quoted by 1Stop Gold is pegged to the international gold price and will definitely be better than the goldsmiths.

Can I Buy Investment Gold With 1 Stop Gold?

Yes. for more information on this, please click here and contact our customer service.

Do 1 Stop Gold Ship To East Malaysia / Duty Free Area?

No, We Currently Do not Ship To Sabah,Sarawak, Labuan, Langkawi, Pulau Pangkor Due To Security Issues.

Can The Good Be Returned Within 7 Days?

Please Read Our Terms & Condition For More Detailed Information – We Only Accepted Return Under The Stated Circumstances.

Is 1Stop Gold Authorized To Distribute PAMP Product?

Yes, We Are Authorized Distributor for PAMP Since 2000, for More Information, you May Check Out Here.